Provide customer service/technical support for OneNet’s statewide Internet services. Responsibilities include: tier 2 support for the OneNet Helpdesk for network-related issues; establishment, configuration and testing of new circuit connections; support of circuit changes, upgrades and modifications to facilitate customer growth, among other duties.
Provide customer service/technical support for OneNet’s statewide Internet services. Responsibilities include: developing new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability for the network group; maintaining process workflows for Netgroup ticket activities and implementing new technologies, as applicable; assisting in network analysis and design for all network infrastructure, among other duties.
Provide customer service/technical support for OneNet’s statewide Internet services. Responsibilities include: developing new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability for the network group; maintaining process workflows for Netgroup ticket activities and implementing new technologies, as applicable; assisting in network analysis and design for all network infrastructure, among other duties.
The Cyberinfrastructure (CI) Facilitator, as part of the AIHEC Cyberinfrastructure Team) will engage directly with the 37 Tribal Colleges and Universities nationwide focusing on the integration of CI resources and IT staff support into the campuses’ academic and research activities. Engaging with the Tribal College community, both virtually and in person, the CI Facilitator will identify CI challenges, resources, and collaborations for current and future research and academic programs as directed by the Tribal College academic community. Specific community identified areas include Native language, climate science, data management, and Geospatial Information Systems. CI Facilitation includes the identification of research software tools and applications driven by the Tribal College and University faculty research and academic requirements. As a member of the AIHEC CI Team, the CI Facilitator will work and collaborate with other AIHEC staff, the faculty, researchers, staff, and students at the TCU’s and with external organizations including the Internet2 based MC-CC consortium.
Reporting to the LEARN Board of Directors, the President and Chief Executive Officer (CEO) is responsible for providing visionary leadership essential to LEARN’s success. The CEO is responsible for facilitating the strategic planning process while developing key strategies to execute LEARN’s mission and goals. The CEO provides the executive management and oversight of all aspects of LEARN’s operations. As the most visible LEARN officer, the CEO is the focal point in the representation of LEARN externally, developing partnerships with private and public sector organizations, and in growing LEARN’s large and diverse community to achieve its mission and goals. The CEO’s office is located in Texas, and the CEO is responsible for managing staff located in several areas in Texas.
(Job posting, role description, application)
Paid, temporary, internship position (no benefits or leave accrual) in the OneNet Communications Department for the Oklahoma State Regents for Higher Education. Position is part-time (up to 19 hours per week for 12 months or 29 hours per week for 33 weeks, no more than 999 hours per year), no benefits or leave accrual. Position will pay $16.00 – $18.00 per hour based on experience and skill set.
Responsible for the design, implementation, configuration and maintenance of systems for various OneNet services provided to OneNet subscribers and OSRHE. Provide technical support through the OneNet Technical Help Desk. Responsibilities include: performing technical lead role for various systems services, answering questions and problem solving issues for subscribers of OneNet services, and performing overnight and weekend on-call duties in a rotating schedule, among other duties.
Oversee end-user support, desktop computing systems, and technical training for all information technology operations at OSRHE. Coordinate the procurement of enterprise-level information technology and related services. Manage the technological aspects of OSRHE conferences and events. Coordinate security activities, including agency-wide security awareness, vulnerability assessments, and threat mitigation.
WVNET is seeking a new Executive Director to lead the agency’s strategic planning and policy development, oversee budget, personnel, and serve as an advisor to the state higher education central office about education technology and information systems. The Executive Director determines WVNET’s priorities based on customer, agency, statewide higher education goals and technology initiatives (i.e., broadband advancement). The Executive Director reports to the Executive Vice Chancellor of Administration for the West Virginia Higher Education Policy Commission (Commission). The Executive Director position is located in Morgantown, WV and is not available for 100% remote work.
Lead customer service / technical support for OneNet’s statewide Internet services. The position actively supports router / switch installations, modifications and upgrades, among other duties. A successful candidate must have the capability to plan, design, install and implement a variety of network infrastructures.