2007 – Fall Member Meeting – Agenda

Wednesday, October 3rd

Time Topic Presenter(s)
8:00-8:30 Breakfast
8:30-8:45 Introduction Hud Croasdale, The Quilt
Workshop Committee
8:45-9:15 Overview – How to Build a NOC

  • Factors that determine appropriate NOC models, e.g. staffed vs. on-call, division of service support
  • Financial Considerations
Steve Peck, IU
Kevin Schmidtke, UW – Madison
Linda Hornung, PNWGP
  • NOC Case Studies
  • Indiana University/Global NOC
Steve Peck, Indiana University
  • WiscNet
Kevin Schmidtke, University of WI
10:15-10:30 Break
Linda Hornung, University ofWashington
11:00-1:45 Additional Requirements for NOC to Support Layers 1 and Layers 2
11:00-11:45 Cindy Abercrombie, CENIC
11:45-12:30 Steve Pelosi, VP of Network Operations Planning
Fujitsu Network Communications
Michael J. Wietecha, Director of Technical Services
Fujitsu Network Communications
12:30-1:30 LUNCH
1:30-2:00 Jen Leasure, The Quilt
Recruiting and Retaining Qualified Staff
2:00-2:30 Paul Schopis
3:15-3:30 Break
3:30-5:00 NOC Training Programs Panel Presentation:Kika Barr, WiscNet
Linda Hornung, PNWGP
Cindy Abercrombie, CENIC
Kevin Schmidtke, WiscNet
Steve Peck, Global NOC
5:00-5:15 Wrap-Up
6:00 – 9:00 Dinner Stubbs BBQ

Thursday, October 4th

Time Topic Presenter(s)
8:00-8:30 Continental Breakfast
8:30-9:45 Issues and Opportunities for a Multi-RON or Multi-State NOC Collaboration

  • Where can the R&E community benefit by combined training efforts?
  • After hours NOC
  • Emergency staff for business continuity
  • Cost sharing
George Loftus, Facilitator
9:45-10:00 Break
10:00-11:00 What Are You Doing On:

  1. Non-NOC issues and how do folks deal with them?
  2. Staffing for appropriate follow-up on incidents
Hud Croasdale, Facilitator
11:00-11:30 Groups of Interest Breakout Sessions

  • NOC Tools
  • Engineering
  •  Customer Service
  • Building a NOC
Individual Breakout Groups
11:30-12:00 Interest Groups Report Out and Workshop Wrap-Up Individual Breakout Groups
12:00-12:30 Lunch